Assistant Professor, Indian Institute of Public Health Gandhinagar.
Dr. Shabana Parveen Khan currently holds the position of Assistant Professor at Indian Institute of Public Health Gandhinagar. Previously she was working as Assistant Professor in the Department of Management at Sumandeep Vidyapeeth and Senior Manager at Dhiraj Hospital Affiliated with Sumandeep Vidyapeeth for a total of 9 years and 4 months. She holds certifications as a NABH Internal Auditor and Lean Six Sigma Black, Green and Yellow belt. She has a deep passion for hospital administration and quality management and she has developed strategies to enhance patient satisfaction, reduce outpatient department (OPD) waiting times, proper medical documentation in inpatient department (IPD) file, streamline patient enrolment and discharge processes and ensure proper documentations for easy claim settlements under governments schemes like AB-PMJAY, MAV Yojana, Baalsakaha, Vahan Aksmat Yojana, etc. in hospitals. In her academic role, she had been involved in instructing a range of subjects including different areas of Hospital Administration, Quality Management in hospitals, Human Resource Management and Marketing Management. She has contributed consultancy projects focusing on quality improvement and standard operating protocols.